Orders, Shipping & Return Policy
Orders and Shipping
Your jewelry will be hand made in our studio, and gift-wrapped. Jewelry normally ships within 3-4 days of the order being placed. If you have a special, more urgent request, please contact firstname.lastname@example.org. We will do our very best to make your request happen.
Shipping in the mainland USA is via USPS First Class Mail, and is free for any order over $200. We also use USPS Priority Mail and FedEx Ground, as appropriate. For orders under $200, we will source the most cost effective method for your item and it will be charged at cost.
We can ship to certain international destinations, please contact email@example.com to check availability. International shipment payments are for shipping only, and any taxes or duties will be the responsibility of the customer.
Returns and Exchanges
We want you to be delighted with your jewelry. Should you need to return an item, we can accept new, unused jewelry within 10 days of purchase. Please make sure the items are returned in their original packaging, and let us know that you plan to make the return, by contacting firstname.lastname@example.org. We can provide an exchange or a full refund on any full priced item. Return shipping will paid for by the customer.